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Dog Hotel

Our facilities are designed with your dog’s happiness and safety in mind. We provide clean, spacious accommodations for dogs of all breeds, sizes, and temperaments, along with personalized care to meet their unique needs. Whether it’s a short-term stay or an extended vacation, we’re committed to offering the highest level of comfort and care. When you choose Pet Universe Starlux Hotel, you’re choosing a worry-free, luxurious experience for your furry friend. Book your dog’s stay with us today and see why we’re the trusted choice for dog owners who want only the best for their dogs!

What Makes Starlux Hotel Special

24H CCTV

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Your dog’s safety is our top priority. With our state-of-the-art 24-hour CCTV surveillance system, we ensure constant monitoring of the entire facility. You can rest assured knowing that your dog is being watched over at all times, even while you’re away.

24H Aircon

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We know how important comfort is, especially when it comes to your dog. Our dog hotel is equipped with 24-hour air conditioning, ensuring that your dog enjoys a pleasant and cool environment, no matter the weather outside, we’ve got the perfect climate for your furry baby.

24H Pet Nanny

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We provide around-the-clock attention from our dedicated team of trained pet nannies. Whether it’s a cuddle session, playtime, or simply ensuring your pet’s needs are met, our staff is always on hand to make sure your dog feels loved and cared for every moment of their stay.

24H Exhaust System

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In addition to air-conditioning, our advanced 24-hour exhaust system helps maintain a fresh, clean, and odor-free environment. This ensures that your dog has a breathable, healthy space to relax in, free from any unpleasant smells or stuffiness.

Personalized Playtime

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We understand that some dogs may not be comfortable with other animals or may need a little extra attention during their stay. Unlike some dog hotels, where pets may be placed in groups, we ensure that your dog has their own personal playtime away from other guests. This not only gives them the attention they need but also guarantees a stress-free environment, especially for dogs who are more introverted, elderly, or have specific social needs.

In-House Vet

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At Pet Universe Hotel & Grooming, we take the health and well-being of your dog seriously. That’s why we have our own in-house veterinarian available to monitor your dog’s health, administer any necessary treatments, and provide emergency care if needed. You can rest assured that your dog is in the best hands, even if they require medical attention.

Other room features included

  • Rooms are cleaned and disinfected immediately right after check-out and before new check-in.
  • Air-conditioned environment.
  • Stainless steel bowls provided.
  • Filtered water available.
  • Free grooming service with a minimum stay of 7 nights.
  • Daily updates on dogs sent to owners.
  • 24-hour instant room cleaning service
  • Individual room air ventilation system 
  • Availability of 24-hour care takers stationing at the premises
  • Playtime for fur kids

Other room features included

  • Rooms are cleaned and disinfected immediately right after check-out and before new check-in.
  • Air-conditioned environment.
  • Stainless steel bowls provided.
  • Filtered water available.
  • Free grooming service with a minimum stay of 7 nights.
  • Daily updates on dogs sent to owners.
  • 24-hour instant room cleaning service.
  • Individual room air ventilation system.
  • Availability of 24-hour care takers stationing at the premises.
  • Playtime for fur kids.

Dog Hotel Room Type & Rate

Mars Room

  • Size (Length*Depth*Height) Meter: (5.87ft × 3.22ft × 3.64ft) 68.80ft
  • Number of pets that can fit in 1 room: 1
  • Total Units: 15
RM 78/Night
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Venus Room

  • Size (Length*Depth*Height) Meter: (6.07ft × 5.15ft × 3.71ft) 115.98ft
  • Number of pets that can fit in 1 room: 1
  • Total Units: 11
RM 88/Night
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Neptune Room

  • Size (Length*Depth*Height) Meter: (6.82ft × 4.95ft × 3.67ft) 123.90ft
  • Number of pets that can fit in 1 room: 2
  • Total Units: 2
RM 108/Night
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Saturn Deluxe

  • Size (Length*Depth*Height) Meter: (7.64ft × 5.81ft × 3.74ft) 166.01ft
  • Number of pets that can fit in 1 room: 2
  • Total Units: 10
RM 128/Night
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Jupiter Suite

  • Size (Length*Depth*Height) Meter: (10.37ft × 4.99ft × 3.64ft) 188.36ft
  • Number of pets that can fit in 1 room: 3
  • Total Units: 5
RM 158/Night
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Hotel Terms and Conditions and Policies

Dog Hotel Gallery

FAQ For Dog Hotel

1. What is your dog hotel service in Malaysia?

Pet Universe Starlux provides professional dog hotel services in Malaysia, offering comfortable boarding, daily care, supervised playtime, and a safe environment.
For multi-pet households, we also offer a dedicated Cat Hotel for feline guests.

We require up-to-date vaccinations.  If your dog has skin sensitivity or coat issues, a session with our Dog Grooming service is recommended before or during the stay.

Check-in and check-out times are scheduled to ensure a smooth experience. For owners who need transport assistance, our Pet Taxi service is available for safe drop-off and pick-up.

Yes, a deposit is usually required to secure your dog hotel reservation. Cancellation policies vary; some facilities require notification 48–72 hours in advance for refund eligibility.

At Starlux, our Pet Care Specialists stay overnight to ensure safety and provide comfort

Yes! We encourage familiar items, such as your dog’s own bedding or toys, to reduce anxiety. However, policies vary.

Dogs enjoy multiple indoor/outdoor play sessions daily, with activities tailored to their temperament and energy level.

No worries,your dog can enjoy individual playtime. We assess temperament and match playmates carefully, or provide one-on-one care as needed

Yes. Our team can safely administer oral and topical medications as instructed. For any medical concerns or emergencies, we work closely with Starlight Veterinary Services, located within the same building, to ensure your pet receives immediate professional care.

Absolutely, prospective pet parents are encouraged to visit and tour our facilities to ensure comfort and trust.