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Cat Hotel

Our cat hotel facilities are designed with your cat’s happiness and safety in mind. We offer clean, spacious accommodations for cats of all sizes and temperaments, along with tailored care to meet each cat’s unique needs. Whether it’s a short-term or long-term stay, we’re committed to providing the highest level of care.

When you choose Pet Universe Starlux Hotel, you’re choosing a worry-free, luxurious experience for your cat. Book your cat’s stay with us today and discover why we’re the trusted choice for cat owners seeking top-notch care!

What Makes Starlux Hotel Special

24H CCTV

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Your cat’s safety is our top priority. With our state-of-the-art 24-hour CCTV surveillance system, we ensure constant monitoring of the entire facility. You can rest assured knowing that your cats is being watched over at all times, even while you’re away.

24H Aircon

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We know how important comfort is, especially when it comes to your cats. Our cat hotel is equipped with 24-hour air conditioning, ensuring that your cats enjoys a pleasant and cool environment, no matter the weather outside, we’ve got the perfect climate for your furry baby.

24H Pet Nanny

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We provide around-the-clock attention from our dedicated team of trained pet nannies. Whether it’s a cuddle session, playtime, or simply ensuring your cat’s needs are met, our staff is always on hand to make sure your cats feels loved and cared for every moment of their stay.

24H Exhaust System

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In addition to air-conditioning, our advanced 24-hour exhaust system helps maintain a fresh, clean, and odor-free environment. This ensures that your cats has a breathable, healthy space to relax in, free from any unpleasant smells or stuffiness.

Personalized Playtime

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We understand that some pets may not be comfortable with other animals or may need a little extra attention during their stay. Unlike some cats hotels, where cats may be placed in groups, we ensure that your cats has their own personal playtime away from other guests. This not only gives them the attention they need but also guarantees a stress-free environment, especially for cats who are more introverted, elderly, or have specific social needs.

In-House Vet

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At Pet Universe Hotel & Grooming, we take the health and well-being of your pet seriously. That’s why we have our own in-house veterinarian available to monitor your cat’s health, administer any necessary treatments, and provide emergency care if needed. You can rest assured that your cat is in the best hands, even if they require medical attention.

Other room features included

  • Rooms are cleaned and disinfected immediately right after check-out and before new check-in.
  • Air-conditioned environment.
  • Stainless steel bowls provided.
  • Filtered water available.
  • Free grooming service with a minimum stay of 7 nights.
  • Daily updates on pets sent to owners.
  • 24-hour instant room cleaning service
  • Individual room air ventilation system 
  • Availability of 24-hour care takers stationing at the premises
  • Playtime for fur kids

Other room features included

  • Rooms are cleaned and disinfected immediately right after check-out and before new check-in.
  • Air-conditioned environment.
  • Stainless steel bowls provided.
  • Filtered water available.
  • Free grooming service with a minimum stay of 7 nights.
  • Daily updates on cats sent to owners.
  • 24-hour instant room cleaning service
  • Individual room air ventilation system 
  • Availability of 24-hour care takers stationing at the premises
  • Playtime for fur kids

Cat Hotel Room Type & Rate

Sirius Room

  • Size (Length*Depth*Height) Meter: (3.94ft X 3.94ft X 2.46ft) 38.19ft
  • Number of pets that can fit in 1 room: 2
  • Total Units: 30
RM 68/Night
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Canopus Room

  • Size (Length*Depth*Height) Meter: (9.32ft × 1.64ft × 2.87ft) 43.87ft
  • Number of pets that can fit in 1 room: 4
  • Total Units: 2
RM 138/Night
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Xenos Room

  • Size (Length*Depth*Height) Meter: (4.53ft × 3.74ft × 7.87ft) 133.34ft
  • Number of pets that can fit in 1 room: 3
  • Total Units: 13
RM 158/Night
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Polaris Room

  • Size (Length*Depth*Height) Meter: (6.04ft × 3.87ft × 7.87ft) 183.96ft
  • Number of pets that can fit in 1 room: 6
  • Total Units: 3
RM 168/Night
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Nova Deluxe

  • Size (Length*Depth*Height) Meter: (6.27ft × 6.5ft × 7.87ft) 320.74ft
  • Number of pets that can fit in 1 room: 8
  • Total Units: 2
RM 198/Night
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Lunar Suite

  • Size (Length*Depth*Height) Meter: (6.5ft × 6.5ft × 7.87ft) 332.51ft
  • Number of pets that can fit in 1 room: 10
  • Total Units: 5
RM 218/Night
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Hotel Terms and Conditions and Policies

Cat Hotel Gallery

FAQ For Cat Hotel

1. What is your cat hotel service in Kuala Lumpur?

Our cat hotel in Kuala Lumpur offers private suites, daily cleaning, monitored feeding, and a calm, stress-free environment. If you also own dogs, you may explore our Dog Hotel services, which provide similar comfort and care for canine guests.

We require complete and up-to-date vaccination records, typically within the last 12 months. This standard safety measure is consistent with policies seen at reputable cat boarding facilities. Cats with special skin conditions can still stay with us and may benefit from our Cat Grooming services, including medicated grooming when required.

Yes, pre-boarding tours are available by appointment. During your visit, you can also learn about our Pet Taxi service, which helps transport your cat safely to and from our facility if needed.

Yes! While we provide cozy beds, toys, and scratch posts, feel free to bring items with familiar scents to help your cat feel at home during their stay.

Each suite offers ample space for your cat to play, climb, and rest comfortably,typically exceeding minimal kennel size standards seen in licensed catteries

Impeccably. Every suite is cleaned daily using pet-safe disinfectants. We follow strict hygiene protocols, ensure secure locks, and often include CCTV, providing peace of mind for pet parents.

If your cat becomes unwell during the stay, we will notify you immediately. With Starlight Veterinary Services located within the same building, your pet can receive prompt medical care without the stress of traveling elsewhere. If you prefer, we can also coordinate with your own veterinarian. All medical expenses are billed prior to check-out, in line with standard practice.

Yes. We welcome cats with special care needs, please inform us in advance. Senior cats (over 10 years old) should present a vet health letter.

Yes, photo and video updates during your cat’s stay are available to ease separation anxiety and keep you informed

Yes, our cancellation policy and pick-up protocol are similar to industry norms. Late pick-ups may incur additional fees or a nightly charge.